At APS we don't look to just win the work we do for our customers based on price, we strive to build long lasting relationships with our client partners in order to develop mutually beneficial partnerships. We accomplish this by utilizing a proven transition plan, a dedicated key account team philosophy and a commitment to operational excellence throughout all areas of the organization.
Transitions can be difficult to manage without proven leadership and experience throughout the process. APS employs a conversion team that has over 40 years of experience in the industry. Having transitioned thousands of applications from our core industry focus, APS has the expertise to bring your conversion in on time – and most importantly – accurately.
A partnership is established based on commitment and strong relationships. To that end, APS provides each client with a dedicated Key Account Team. This account team consists of individuals from every critical function that impacts your day to day activity as well as critical special projects. When you call APS, you aren't waiting for the next available representative; you're calling your specific account manager and dedicated representative.
And just one more example of providing our client partners unprecedented control, APS hosts our annual User Conference. The conference is designed to provide our client/partners an opportunity to come together to discuss topics of interest to them and to help APS determine the direction our clients need us to take to meet their needs. All customers are invited to share industry knowledge and be face to face with their peers. It is also an event that allows our customer to inform APS of changes to our environment that may be of benefit to their organizations.
Above all APS is the partner that truly focuses on providing a full service commitment to excellence on behalf of our clients.